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Unintended Exterior Mirror Movement In Wet Weather Conditions - 2013-2014 Ford Fusion & 2013-2020 Lincoln MKZ

Unintended Exterior Mirror Movement In Wet Weather Conditions - 2013-2014 Ford Fusion & 2013-2020 Lincoln MKZ

NHTSA ID Number:10181933

Manufacturer Communication Number: TSB 20-2372

Summary

This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. This may be due to water intrusion into the exterior mirror connector. To correct the condition, follow the Service Procedure steps to remove the 16 pin connector and install two weather tight 8 pin connectors.

22 Affected Products

Vehicles

MAKE MODEL YEAR
FORD FUSION 2013-2014
FORD FUSION ENERGI 2013-2014
FORD FUSION HYBRID 2013-2014
LINCOLN MKZ 2013-2020
LINCOLN MKZ HYBRID 2013-2020

TECHNICAL SERVICE BULLETIN

Unintended Exterior Mirror Movement In Wet Weather Conditions

20-2372

20 October 2020

This bulletin supersedes 17-2225. Reason for update: Concern Carryover to New Model

Model:

Ford

2013-2014 Fusion

Lincoln

2013-2020 MKZ

Summary

This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure.

Issue: Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. This may be due to water intrusion into the exterior mirror connector. To correct the condition, follow the Service Procedure steps to remove the 16 pin connector and install two weather tight 8 pin connectors.

Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:

  • One of the following vehicle lines:
    • 2013-2014 Fusion
    • 2013-2020 MKZ
  • Unintended exterior mirror movement in wet weather conditions

NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. "As Needed" indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.

Parts

Description Quantity Part Number
Fusion Female 16-Pin Pigtail Kit 1 CU2Z-14S411-ADA
Fusion Male 16-Pin Pigtail Kit 1 EU2Z-14S411-VB
MKZ Black Female 8-Pin Pigtail Kit 1 CU2Z-14S411-ALB
MKZ Black Male 8-Pin Pigtail Kit 1 FU2Z- 14S411-DC
MKZ Gray Female 8-Pin Pigtail Kit 1 FU2Z-14S411-AB
MKZ Gray Male 8-Pin Pigtail Kit 1 FU2Z-14S411-CA
Coroplast Electrical Wire Harness Tape (Rotunda) Or Equivalent As Needed NAI837X

Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

Labor Times

Description Operation No. Time
2013-2014 Fusion, 2013-2020 MKZ: Replace The Electrical Connectors On One

(1) Exterior Mirror (Do Not Use With Any Other Labor Operations)

 202372A 3.0 Hrs.
2013-2014 Fusion, 2013-2020 MKZ: Replace The Electrical Connectors On Both

(2) Exterior Mirrors (Do Not Use With Any Other Labor Operations)

 202372B 5.4
Hrs.

Repair/Claim Coding

Causal Part: 17683
Condition Code: 42

Service Procedure

2013-2014 Fusion

  1. Remove the affected exterior mirror. Refer to Workshop Manual (WSM), Section 501-09.
  2. Remove the original 16-pin exterior mirror connector by cutting the wires 13 mm (1/2 inch) before the connector and splice to the female connector pigtail by following the wiring repair kit instructions included with the pigtail kit.
  3. Remove the original 16-pin door harness mirror connector by cutting the wires 13 mm (1/2 inch) before the connector and splice to the male connector pigtail by following the wiring repair kit instructions included with the pigtail kit.

(1). Using a small flat head screwdriver, remove the white connector retainer from the original connector and install it on the replacement male connector.

  1. Install the exterior mirror. Refer to WSM, Section 501-09.

2013-2020 MKZ

  1. Remove the affected exterior mirror. Refer to WSM, Section 501-09.
  2. Remove the original 16-pin mirror connector by cutting the wires 13 mm (1/2 inch) from the connector and splice to the 8-pin gray and 8-pin black male connector pigtails by following the wiring repair kit instructions included with the pigtail kit. (Figure 1)

8-pin gray and 8-pin black male connector pigtails

  1. Remove the original 16-pin door harness mirror connector by cutting the wires 13 mm (1/2 inch) from the connector and splice to the 8-pin gray and 8 pin black female connector pigtails by following the wiring repair kit instructions included with the pigtail kit.

(1). To gain enough access to perform the splices, pull the harness connector through the wire harness grommet hole below the access hole for the mirror bolts.

(2). Using a small flat head screwdriver, remove the white christmas tree body-to-connector retainer from the original connector and install it on the replacement gray female connector.

(3). Tape the female connectors together using electrical or foam tape.

  1. Install the exterior mirror. Refer to WSM, Section 501-09.

15-0092

17-2057

NHTSA ID Number:10127398

Manufacturer Communication Number:17-2225

Summary

Some 2013-2014 Fusion and 2013-2018 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. Follow the Service Procedure steps to correct the condition.

1 Associated Document

Manufacturer Communications

17-2225
08 November 2017

https://www.nhtsa.gov/recalls?nhtsaId=10127398

MC-10127398-9999.pdf 92.934KB

MC-10127398-9999

1 Associated Document

Manufacturer Communications

20-2372
20 October 2020

https://www.nhtsa.gov/recalls?nhtsaId=10181933

MC-10181933-0001.pdf 196.808KB

MC-10181933-0001

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Last update on 2021-12-03 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2021-12-03 / Affiliate links / Images from Amazon Product Advertising API

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